Optical products manufacturer

Samantha was super helpful with helping me find a pair of glasses that suit my face and my style. She also helped to make sure u was able to get my glasses before I moved and everybody was very helpful and communicated with me to keep me updated on my glasses. I couldn’t have asked for better service. Truly fantastic!

I don't know what happened to Inga because she was the only good one there. I would rather dig around in garbage looking for glasses and try my luck with those than visit here again

I've had glasses for 36 years, it's always a chore to find the right style. First I e-mailed with what I was looking for, they replied come on in (with an appointment due to Covid). The shop was clean

Good customer service best price fixing frame glasses must visit

I think it's more of a fashion accessory store rather than an actual optometry store. The brand's wooden frames are a bust - they cannot be adjusted properly by any lens store. The return policy is atrocious. Ultimately I made the wrong choice in the frame so I can't say much about their lens quality, but I felt locked into buying the frame and taking a loss since I saw very poor reviews in the lens production. But the frame is very cute. The workers are university students and cannot really help you in terms of adjustments on your glasses.

The staff are very professional and friendly. The owner himself is AMZING to work with!They were giving me updates on my glasses from start to finish and they products are just A+Definitely the best optical place in London by far!! Thank you guys for your service!!!!

I have been there to look for frames as another customer said on this thread attitude need to be kept at home, I was trying to open the door, one staff saw me she didn’t even shown there is a sticker on the door she was staring at me and was acting like busy. I have called the number after finding it on the door and the staff who picked up the phone said they will only allow customers with an appointment. They are full for the day and I can see there are barely 2 people inside. They acts like they are the only ones in town who sells glasses. Never going back for anything again to these guys. Very bad experience. There is another nice place in the Kitchener Fairway mall called Lens crafters, nice selection and better customer service experience.

Promed has helped me with all of my eye care needs for quite some time now. The best service and products on the market!Their products give me a reliable way to deal with my dry eye issues. 10/10 would recommend to anyone interested in their own eye health.

Excellent staff and services. We found many varieties and were impressed with the price. The owner gives us a great selection, and they will help you find the perfect pair of glasses. The prices are reasonable. We would highly recommend Eye Smart Vision.

Outstanding service and always with a smile. Excellent prices and great selection.Thank you so much for making every experience in your store a very pleasant oneUpdate! I just got my progressive glasses from Mo.I have tried progressives with other places and it was always a fail.I’m completely in awe of what Mo has done! I see better than ever, in fact I was able to see the finest print. I wore them all day today while working on my computer and my headache is gone.I can’t begin to thank you enough Mo.This is life changing.Thank you